Interlaced is the #1 Managed Apple IT provider.

Built in 2009 by Apple employees, Interlaced is the industry’s most operationally mature provider of Apple IT services.

We support local and national clients from our offices in the San Francisco Bay Area, Southern California, and Philadelphia metro.

 

See how we helped Okta

Managed IT

Our Core Business: this fully-managed solution is ideal for any organization that is looking to build a top-notch IT program around the use of macOS or iOS devices, and who understands the importance of making smart investments in technology

vCIO and Customized Technology Roadmap

Don't react; we build forward-looking strategies that take into account budget, growth plans, workflows, and business goals.

Unlimited Access to our Help Desk

Empower your users to submit support requests to and interact with our friendly Help Desk engineers via Live Chat, email, or by calling in.

Fully Automated User Onboarding & Offboarding

Simply submit your company-specific web form and we handle everything from hardware procurement to user training.

Powerful Security & Compliance

Secure your devices by managing settings, moderating malicious software, and automatically remediating against company policies.

A Modern, Proactive Approach to Support

Don't wait for onsite support. We empower users by offering powerful self-service tools and live chat with real-time screen sharing.

Full Infrastructure Support

Full support for all of your company's critical infrastructure including full-stack networks, robust servers, and cloud systems.

Help Desk

Eliminate business disruption and lost productivity. Our Help Desk offers extended hours and is staffed with super knowledgeable Apple-certified engineers who can quickly log your issue and get started on a fix.

Service Request

“We’re hiring a new Employee”

“I have a billing Question”

“I want to lease new hardware”

Response Time:

<35 minutes

Live Chat

“My computer is crawling!”

“I Lost My Password”

“I can’t acccess email.”

Response Time:

3-5 minutes

Phone

“The internet is down!”

“We have a security concern.”

“I’m having hardware failures!”

Response Time:

Immediately

Professional Services

Our Professional Services team engages with organizations in a strategic capacity to address high-level initiatives, which include the optimization of business processes, implementation of zero-touch deployment, or enforcement and remediation against compliance frameworks such as HIPAA, PCI DSS, FedRamp, SOC 2, and FINRA.

Technology Strategy

Our Solutions Engineering team develops comprehensive strategies that address organizational inefficiencies, optimize systems and processes, and eliminate downtime.

Jamf Pro Experts

We have a dedicated team of engineers that have an intimate knowledge of all-things-Jamf, including smart groups, extension attributes, scripts, packages, policies, and scopes.

Zero-touch Deployment

We are experts are designing fully-customized zero-touch deployment solutions, and are adept at integrating systems such as Jamf Pro and Apple's Device Enrollment Program (DEP).

Dedicated Projects Team

Our professional services team is adept at executing on complex project initiatives such as a Network Modernization, New Office Buildout, Systems Migration, or Server Implementation.

Plays well with others.

We use the best technology in the world. Shouldn’t you?

Our philosophy is to implement and support proven, best-in-class technologies. This ensures that you have the best possible IT experience while simultaneously reducing support burden and thus ongoing costs related to IT.

Take a look at a few of our trusted technology partners.

Our Clients

Our clients consist of startups and established organizations throughout the United States. We support businesses in a variety of verticals, including design & creative, healthcare, software, biotech, and law.

Are you ready to optimize your IT program?

Contact us to set up your free IT Assessment or give us a call at 1-800-202-7400. During your assessment, we will talk with you about your current IT program, existing pain points, and organizational wants and needs.